RYD4U Privacy Policy
Operated by Defender Nation, Inc. | Effective date: October 13, 2026 | Last updated: October 28, 2026
When you use RYD4U, you trust us with your personal information. We are committed to keeping that trust, and that starts with explaining clearly what we collect, why we collect it, who we share it with, how long we keep it, and the choices you have. RYD4U does not sell your personal information, and we do not share it for cross-context behavioral advertising.
Contents
- 1. Overview and Scope
- 2. The Data We Collect
- 3. How We Use Data
- 4. Core Automated Processes
- 5. Cookies and Related Technologies
- 6. Data Sharing and Disclosure
- 7. Minor Ride Recordings
- 8. Data Retention and Deletion
- 9. Choice and Transparency
- 10. Security
- 11. Children
- 12. U.S. State Privacy Rights
- 13. Updates to This Privacy Policy
- 14. Contact Us
1. Overview and Scope
This Privacy Policy explains how Defender Nation, Inc., doing business as RYD4U ("RYD4U," "we," "us," or "our"), collects, uses, shares, and protects personal information ("data") when you use the RYD4U rider app, the RYD4U Driver app, the website at ryd4u.com, and related services (the "Services").
It applies to:
- Riders: people 18 and older who request or take rides through a RYD4U account.
- Parents and guardians who schedule rides for their minor children, and the minors who take those rides.
- Drivers: people who apply to drive or drive with RYD4U, including applicants who do not complete sign-up.
- Business profile users and administrators, gift card purchasers and recipients, and people who contact RYD4U or visit ryd4u.com.
RYD4U Services are offered only in the United States. Account sign-up is available in all 50 states and the District of Columbia, and ride booking is available first in Ohio, Texas, and Oklahoma. Defender Nation, Inc., 2376 E Sooner Road, Blanchard, OK 73010, is the business responsible for your data. This Privacy Policy is part of the RYD4U Terms of Service.
2. The Data We Collect
RYD4U collects data that you provide, data collected when you use the Services, and data from other sources.
2.1 Data you provide
- Account information: first and last name, email address, mobile phone number, password (stored only in hashed form), profile photo, date of birth (to confirm you are 18 or older), home and saved addresses, language and accessibility settings, emergency and trusted contacts, and account preferences.
- Payment information: your payment method is collected and stored by our payment processor, Stripe. RYD4U receives and stores only a Stripe reference, the card brand, the last four digits, and the expiration date, never your full card number or security code. If you use Google Pay or, where available, Apple Pay, we receive a payment token rather than your card number.
- Minor rider information: when a parent or guardian schedules a ride for a minor, we collect the minor's first name and age, the pickup and drop-off locations, and the date and time the parent or guardian gave consent.
- Driver application and identity information: legal name, date of birth, home address, driver's license number, state, and expiration date, images of your driver's license, a selfie or profile photo used to confirm your identity, Social Security number (collected for the background check and tax reporting), and tax information such as a Form W-9.
- Background check information: with your separate written consent, the results of a criminal background check and motor vehicle record check from our consumer reporting agency, including driving history, criminal history to the extent permitted by law, and the status of any re-checks.
- Vehicle and insurance documents: vehicle make, model, year, color, license plate, VIN, registration, inspection reports, vehicle photos, and proof of insurance. For Option 1 (Independent Pro) drivers, this also includes commercial or rideshare auto insurance and workers' compensation or occupational accident insurance certificates and declarations pages, insurer names, policy numbers, coverage limits, and expiration dates.
- Contract and equipment information for drivers: your contract option, the date and time you accepted each option and any switch between options, and the serial number, issue date, and return status of the RYD4U LED sign issued to you.
- Payout information for drivers: Stripe Connect collects your bank account and identity verification details directly. RYD4U receives a payout account reference, payout status, and the last four digits of the bank account.
- User content: ratings, comments, feedback, safety reports, lost item reports, photos and documents you upload, and survey responses.
- Communications with RYD4U: messages, emails, and calls with our support team, and any attachments you send.
2.2 Data collected when you use the Services
- Location data, riders: if you allow it in your device settings, we collect your precise location when the rider app is open and from the time you request a ride until it ends. You can use RYD4U without sharing precise location by typing your pickup address, although it is less convenient. During a ride, we collect the driver's location, which shows the route you are traveling.
- Location data, drivers, including background location: when you are online in the RYD4U Driver app, or on a ride, we collect your precise location continuously, including when the app is closed or running in the background. We use it to send you nearby ride requests, show riders your live position and arrival time, calculate trip distance and Fares, detect unexpected stops or route changes for safety check-ins, support insurance coverage that depends on whether you were online, and investigate incidents. A persistent notification is shown on your phone while location is collected. Background location collection stops when you go offline. We do not collect driver location while you are offline.
- Trip information: pickup and drop-off locations and times, route, distance, duration, stops, ride type, upfront and final price, fees, tips, busy or slow pricing applied, cancellation and wait time details, ratings, and whether the ride was a minor ride or a business ride.
- Transaction information: charges, refunds, wallet credit, gift card purchases and redemptions, RYD4U One membership purchases and renewals, promotions used, business profile invoices, and for drivers, earnings for each ride showing the Fare, the driver's 75 percent share, RYD4U's 25 percent share, tips, and pass-through amounts, Quest progress and bonuses, and payouts.
- Recordings: for minor rides, GPS route, timing, and in-app events, and audio and, on devices that support it, video recorded by the RYD4U Driver app, as described in Section 7. For other rides, if a rider or driver chooses to use the optional in-app audio recording feature, the recording is encrypted and stored on that person's device, and RYD4U receives only a record that recording started and stopped, unless the recording is attached to a safety report.
- Communications between users: rider and driver calls and texts are connected through our number-masking provider, Twilio. We collect the date, time, duration, and participants of masked calls and texts, and the content of in-app chat and text messages. We do not record the audio of masked calls.
- Device data: device model, operating system and version, app version, unique device identifiers, push notification token (from Firebase Cloud Messaging), IP address, mobile carrier, language settings, and device motion data used to detect possible crashes or unsafe driving where that feature is enabled.
- Usage data: features and screens used, access dates and times, crash reports and diagnostic logs, and security events such as sign-ins, verification codes sent, and multi-factor authentication activity.
2.3 Data from other sources
- Our background check provider, which provides background check and motor vehicle record results for drivers.
- Stripe, which provides payment confirmation, payout status, and fraud risk signals.
- Apple and Google, which provide payment tokens and, if you choose to sign in with them, your name and email address.
- Insurance companies and claims administrators, in connection with an accident, claim, or coverage verification.
- Parents and guardians, who provide information about minors for whom they schedule rides.
- Business Customers, who provide the names and work email addresses of team members they invite to a business profile.
- Other users, who may provide information about you in ratings, safety reports, or lost item reports, and people who refer you to RYD4U.
- Law enforcement, regulators, and other government authorities, in connection with investigations or legal requirements.
- Gift card purchasers, who provide the recipient's name and email address.
RYD4U does not buy personal information from data brokers.
3. How We Use Data
We use data only for the purposes described below.
3.1 To provide the Services
- Creating and managing your account, and verifying that you are 18 or older.
- Matching riders with available drivers, providing navigation, calculating arrival times, and showing ride progress.
- Calculating upfront prices, final prices, busy and slow pricing, fees, and driver earnings.
- Processing payments, refunds, tips, gift cards, wallet credit, memberships, business invoices, and driver payouts.
- Enabling features such as minor rides with live tracking for the parent or guardian, business profiles, RYD4U One, Quests, trusted contacts, lost item reports, and accessibility settings.
- Sending ride updates, receipts, verification codes, and notices about changes to our Terms or this Privacy Policy.
- Maintaining and troubleshooting the Services.
3.2 For safety, security, and fraud prevention
- Screening drivers, including background, driving record, document, and insurance checks, and periodic re-checks.
- Verifying identities and preventing account takeovers and fake or duplicate accounts.
- Providing emergency assistance, safety check-ins, and recorded minor rides.
- Investigating safety reports, accidents, and incidents, and enforcing our Terms.
- Avoiding future matches between a rider and driver who rated each other 1 star or reported each other.
- Detecting and preventing payment fraud and manipulation of prices, promotions, Quests, and ratings.
3.3 For customer support
Our support staff use data to respond to your questions, resolve problems with rides and payments, investigate reports, and improve our support processes.
3.4 To enable communications between users
For example, so that a driver can call or text a rider to confirm a pickup spot, or a rider can reach a driver about a lost item, without either seeing the other's phone number.
3.5 For research and development
We use data, in de-identified or aggregated form where practical, to analyze how the Services are used, improve matching, pricing, maps, and safety features, and develop new features.
3.6 For marketing
With your permission where required, we use your account and trip information to send you emails and push notifications about RYD4U features, RYD4U One, traveler deals, and promotions. You can opt out at any time as described in Section 9. We do not use minors' information for marketing, and we do not use your data to show you third-party advertising.
3.7 For legal requirements and proceedings
We use data to comply with TNC, tax, insurance, consumer protection, and other laws; to respond to valid legal process and lawful government requests; to meet regulatory reporting obligations; and to establish, exercise, or defend legal claims.
4. Core Automated Processes
RYD4U uses automated processes for functions essential to the Services. These processes do not produce decisions that deny you housing, credit, employment, or other legal or similarly significant effects without human review.
Matching. When you request a ride, our systems consider the pickup location, destination, the location and availability of nearby drivers, estimated arrival times, traffic, ride type, whether it is a minor ride, and whether the rider and driver have previously rated each other 1 star or reported each other. The request is then offered to a matched driver, who may accept or decline.
Pricing. Prices are calculated from your region's base, time, and distance rates; the estimated route, time, and distance; the ride type; tolls, airport fees, and government fees; and current demand compared with available drivers. Busy pricing is capped at 1.5 times the standard price. Slow pricing may lower prices when demand is low. Discounts, memberships, promotions, and wallet credit are then applied.
Fraud prevention. Our systems look for patterns that suggest fraud, such as unusual payment activity, many accounts on one device, location spoofing, or manipulated trips. If potential fraud is detected, we may ask you to verify your identity or may limit your account temporarily. A RYD4U staff member reviews any permanent deactivation, and you may appeal as described in our Terms.
5. Cookies and Related Technologies
The ryd4u.com website uses only cookies and similar technologies that are necessary to operate the site, keep it secure, and remember your choices, and basic analytics to understand how many people visit and which pages they view. We do not use advertising cookies or allow third parties to track you on our website for advertising. The RYD4U apps use device identifiers and local storage to keep you signed in, remember your settings, deliver push notifications, and keep the apps secure. Your browser settings let you block or delete cookies, although some site features may not work without them.
6. Data Sharing and Disclosure
We share data only as described below. RYD4U does not sell personal information, does not share it for cross-context behavioral advertising, and does not allow our service providers to use it for their own purposes except as required by law.
6.1 With other users
- With your driver: your first name, rating, pickup and drop-off locations, accessibility preferences, and, for minor rides, the minor's first name and the fact that the ride is a recorded minor ride.
- With your rider: the driver's first name, photo, rating, vehicle make, model, color, and license plate, and the driver's live location until the ride ends.
- With the parent or guardian on a minor ride: the driver's first name, photo, and vehicle details, the live location and route of the ride, and ride status.
- With the owner of an account you ride on: for business rides, the Business Customer's administrators see the ride date, time, amount, pickup and destination, your name, any expense memo, and safety incidents on business rides. Personal rides are never shared with your company.
- With people you choose: if you share your ride status with trusted contacts or split a fare, we share the information needed for that feature, such as your first name, live location, and arrival time, or your share of the fare.
- With the person who referred you, to the extent needed to award a referral reward.
- With a gift card recipient: the purchaser's name and gift message.
6.2 With service providers
We share data with companies that perform services for us under contracts that require them to protect it and use it only to provide services to RYD4U. They include:
- Stripe, for payment processing, card storage, fraud screening, and driver payouts through Stripe Connect.
- Apple and Google, for app distribution, sign-in where you choose it, Google Pay, and Apple Pay where that payment method is offered in the app.
- Google, for maps, location search, routing, and navigation through Google Maps Platform. Google's use of this data is subject to the Google Privacy Policy.
- Twilio, for masked phone calls, text messages, and verification codes.
- Google Firebase, for push notifications and app diagnostics.
- Our consumer reporting agency, for driver background checks and motor vehicle record checks.
- Cloud hosting and secure storage providers, which store our databases, driver documents, and uploaded recordings in the United States.
- Email delivery, customer support, and insurance providers, and accountants, auditors, and lawyers who advise us.
6.3 For safety and emergencies
If you use the emergency feature or we believe someone faces an imminent risk of death or serious injury, we share your name, phone number, location, vehicle details, ride details, and the other party's name with 911 and other emergency services.
6.4 With insurers and in claims and disputes
If you are involved in an accident or incident, or a claim is made relating to a ride, we share the information needed to handle the claim, which may include account, trip, location, communications, and recording data, with insurance companies, claims administrators, and the parties to the claim and their representatives.
6.5 For legal reasons
We share data when we believe in good faith that it is required by law, regulation, a TNC permit, valid legal process such as a subpoena, warrant, or court order, or a lawful request from a government authority, including TNC regulators that require trip and driver reports; or when needed to enforce our Terms, to protect the rights, property, or safety of RYD4U, our users, or the public, or to report suspected child abuse or other crimes. We review each law enforcement request and, where lawful, notify the affected user before disclosing data.
6.6 In a business transfer
If RYD4U is involved in a merger, acquisition, financing, reorganization, or sale of assets, data may be transferred as part of that transaction, subject to this Privacy Policy. We will notify you before your data becomes subject to a different privacy policy.
6.7 With your consent
We share data for other purposes when you ask us to or give your consent.
7. Minor Ride Recordings
Every ride that a parent or guardian schedules for a minor is recorded for safety. This section explains exactly what is recorded, where it is stored, who can access it, and how long it is kept.
What is recorded. From pickup until drop-off: (1) the GPS location and route of the ride, its timing, and in-app events such as pickup, drop-off, route changes, stops, and safety check-ins; and (2) in-vehicle audio and, on devices that support it, in-vehicle video, recorded by the RYD4U Driver app on the driver's phone. The parent or guardian consents to recording when scheduling the ride. The driver is told the ride is recorded before accepting it, and an on-screen notice shows while recording is active.
Where recordings are stored. GPS and trip event data are stored on RYD4U's secure servers as part of the trip record. Audio and video are encrypted on the driver's phone as they are recorded and cannot be played, copied, or shared by the driver from the app. Audio and video are uploaded to RYD4U's encrypted cloud storage only if a safety report, parent or guardian request, insurance claim, or legal request relating to that ride is made within 30 days after the ride. Otherwise, the Driver app automatically and permanently deletes the audio and video from the driver's phone 30 days after the ride.
Who can access recordings.
- The parent or guardian who scheduled the ride can see the live location and route during the ride and the trip record afterward in their account, and may request to view or receive a copy of the audio and video by submitting a request in the app under Help or by emailing [email protected] within 30 days after the ride. We verify the request comes from the account holder before providing access.
- The driver cannot access the recording from the app. If a complaint or claim is made against the driver relating to the ride, the driver may request to review the relevant portions in connection with that complaint or claim.
- Authorized RYD4U Trust and Safety staff may access a recording only to investigate a safety report, a parent or guardian request, an insurance claim, or a legal request about that ride. Access is limited to trained staff with a need to know, requires multi-factor authentication, and every access is logged.
- Law enforcement and child protection authorities may receive a recording in response to valid legal process, or without it when we believe in good faith that there is an emergency involving a risk of death or serious injury or that a crime against a minor may have occurred.
- Insurers and claims administrators may receive a recording when needed to handle a claim about the ride.
RYD4U never uses minor ride recordings for marketing, advertising, or training artificial-intelligence models, and never publishes them.
How long recordings are kept.
- Audio and video not uploaded: permanently deleted from the driver's phone 30 days after the ride.
- Audio and video uploaded because of a parent or guardian request with no safety incident: kept for 90 days after we provide access, then deleted.
- Audio and video uploaded because of a safety report, incident, or insurance claim: kept for 3 years after the ride, or until the matter is fully resolved if later, then deleted.
- Recordings subject to a legal hold, subpoena, court order, litigation, or government investigation: kept until the hold is released, then deleted within 30 days.
- GPS and trip event data for minor rides: kept with the trip record as described in Section 8.
8. Data Retention and Deletion
We keep data only as long as needed for the purposes described in this Privacy Policy, and then delete or de-identify it. The periods below apply unless a longer period is required by law or a legal hold, or a shorter period applies because you delete your account.
Retention periods
- Account information: for the life of your account, then deleted within 30 days after you delete your account, except as described below.
- Payment method references: for the life of your account; your Stripe customer record is deleted when you delete your account.
- Trip records and transaction records, including fares, fees, tips, refunds, earnings, payouts, gift card and membership transactions, and business invoices: 7 years after the transaction, to meet tax, accounting, payment network, and TNC record requirements. When you delete your account, these records are de-identified so that they no longer contain your name or contact details, except driver payout and tax identification records needed for IRS reporting, which are kept for 7 years.
- Precise location data: location tied to trips is kept with the trip record; driver location collected while online but not on a ride is kept for 90 days, then deleted.
- Driver background check reports: for as long as you are an active driver and for 3 years after your driver account closes or your application is denied, or longer if a state TNC law requires, to demonstrate compliance with screening laws and to respond to disputes.
- Driver's license images, selfies, and identity documents: for the life of the driver account, then deleted within 30 days after account deletion; a record that verification was completed is kept with the background check record.
- Vehicle and insurance documents: for the life of the driver account; insurance verification records, showing which coverage was in force on which dates, are kept for 3 years after the account closes to respond to accident claims.
- Driver contract option history and LED sign records: for the life of the driver account and 3 years after it closes.
- Chat and text message content between users: 1 year after the ride, then deleted. Masked call and text metadata: 1 year.
- Support conversations: 3 years after the conversation closes.
- Safety incident reports and investigation records: 7 years after the incident, or longer if subject to a legal hold.
- Minor ride recordings: as described in Section 7.
- Optional audio recordings on adult rides: stored only on your device and deleted from it after 30 days; if attached to a safety report, kept with that report.
- Device and usage data: 1 year; security logs: 2 years.
- Marketing preferences and opt-out records: for the life of your account, and opt-out records for as long as needed to honor them.
- Account deletion requests and confirmations: 3 years, to show we honored them.
- Information about accounts banned for serious safety violations or fraud: the minimum information needed to prevent the person from creating a new account is kept for 7 years after the ban.
Account deletion
You can delete your account at any time, at no cost, in the app under Account, then Delete Account, or at ryd4u.com/delete-account. Deletion in the app takes effect immediately and signs you out. Requests by email or web form are completed within 30 days after we verify your identity. Your personal data is deleted within 30 days after deletion, except for the records described above that we must keep for legal, tax, safety, or claims purposes, which we keep only for the period listed and only for that purpose. Data in encrypted backups is deleted when the backups expire, within 35 days. Full details are at ryd4u.com/delete-account.
9. Choice and Transparency
Device permissions
You control location, notifications, camera, microphone, and photo access through your device settings. Riders can use RYD4U without sharing precise location. Drivers must allow location, including background location, while online, and microphone and camera access to accept minor rides.
Marketing choices
You can turn off marketing emails and push notifications in the app under Account, then Settings, then Notifications, or by using the unsubscribe link in any marketing email. Reply STOP to any RYD4U text message to stop texts. You will still receive transactional messages about your rides, payments, account, and safety.
Ratings
You can see your average rating in the Account tab of the app.
Access, correction, portability, and deletion
You can view and edit your name, phone number, email address, profile photo, and payment methods in the app, and view your ride and payment history at any time. You can request a copy of your data, correction of inaccurate data, or deletion of your data by using the app under Help, or by emailing [email protected] with the subject "Privacy Request." We will verify your identity by confirming the email address and phone number on your account and may ask for a one-time verification code. We respond within 45 days, and if we need more time, up to an additional 45 days, we will tell you why. Requests are free.
Global Privacy Control
Our website honors Global Privacy Control (GPC) browser signals as an opt-out of any sale or sharing of personal information and of targeted advertising, although RYD4U does not sell or share personal information or engage in targeted advertising.
10. Security
We use administrative, technical, and physical safeguards designed to protect your data, including encryption of data in transit using TLS and encryption of stored documents and recordings; hashed passwords; private storage for driver documents accessed only through short-lived signed links; role-based access controls that limit staff access to people who need it; multi-factor authentication for all RYD4U staff and administrators; logging and review of staff access to driver documents and recordings; rate limiting and monitoring to detect attacks; and regular security updates. No system is completely secure. If we learn of a security breach affecting your personal information, we will notify you and the appropriate authorities as required by law. Please keep your password secret and tell us at [email protected] if you suspect unauthorized access to your account.
11. Children
RYD4U accounts are only for people 18 and older. Minors under 18 may not create accounts, request rides, or use the apps on their own. A minor who is at least 13 years old may ride only on a ride scheduled by the minor's parent or legal guardian through the parent's or guardian's own account. For those rides, we collect the minor's first name and age from the parent or guardian, along with the trip and recording data described in Sections 2 and 7. We do not collect any other information from or about the minor, we do not contact the minor, and we do not use the minor's information for marketing or any purpose other than providing, securing, and documenting the ride. Children under 13 may not ride without an adult, and RYD4U does not knowingly collect information about children under 13 through the minor ride option. A parent or guardian may review the minor's ride information, request deletion of it, subject to the safety and legal retention described in Sections 7 and 8, or refuse further collection by not scheduling further rides, by contacting [email protected]. If we learn that a person under 18 has created an account, we will close it and delete its data. Drivers must be 18 or older.
12. U.S. State Privacy Rights
Residents of certain states have specific rights under state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA), and the privacy laws of Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia. RYD4U extends the rights below to all U.S. users, regardless of where they live, to the extent we can do so.
Your rights
- Right to know and access: to confirm whether we process your personal information and to receive the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties to whom we disclosed it.
- Right to portability: to receive your data in a portable, readily usable format.
- Right to correct inaccurate personal information.
- Right to delete personal information, subject to the legal exceptions described in Section 8.
- Right to opt out of the sale of personal information, sharing for cross-context behavioral advertising, targeted advertising, and profiling in furtherance of decisions that produce legal or similarly significant effects. RYD4U does not do any of these things.
- Right to limit the use of sensitive personal information. RYD4U uses sensitive personal information only for purposes permitted by law, such as providing the Services, safety, security, fraud prevention, and legal compliance, and does not use it to infer characteristics about you.
- Right to a list of third parties to which we have disclosed personal data, where state law provides it, such as in Oregon and Minnesota.
- Right not to be discriminated or retaliated against for exercising your rights. We will not deny you service, charge you a different price, or provide a different quality of service because you exercised a privacy right.
How to submit a request
Submit a request in the app under Help, or email [email protected] with the subject "Privacy Request" and the state where you live. We will verify your identity as described in Section 9. You may use an authorized agent to submit a request on your behalf; we will ask the agent for proof of your signed permission and may ask you to verify your identity directly. A parent or guardian may submit requests on behalf of a minor.
Appeals
If we deny your request in whole or in part, you may appeal by replying to our decision or by emailing [email protected] with the subject "Privacy Appeal" within 60 days. A person not involved in the original decision will review your appeal and respond in writing within 45 days for most states, or within the time required by your state's law. If you are not satisfied, you may contact your state attorney general.
Sale and sharing
In the 12 months before the effective date of this Privacy Policy, RYD4U has not sold personal information or shared it for cross-context behavioral advertising, and we have no actual knowledge of selling or sharing the personal information of anyone under 16. RYD4U does not sell personal data as defined by any state law.
Categories of personal information under the CCPA
The list below shows the categories of personal information described in the CCPA that we have collected in the past 12 months, the sources, our purposes, and the categories of recipients to whom we disclosed each for a business purpose. Sources, purposes, and recipients are described in Sections 2, 3, and 6.
- Identifiers, such as name, email address, phone number, account ID, IP address, and device identifiers: collected from you, your device, parents and guardians, and Business Customers; disclosed to service providers, other users as described in Section 6.1, insurers, and government authorities when legally required.
- Personal information described in California Civil Code section 1798.80, such as address, driver's license number, insurance policy numbers, and payment card last four digits: collected from you and Stripe; disclosed to service providers, insurers, and government authorities when legally required.
- Characteristics of protected classifications, such as age and date of birth: collected from you and parents and guardians; disclosed to our background check provider and, for minors, to the driver as age only where relevant to child seat requirements.
- Commercial information, such as trips, purchases, memberships, gift cards, and payment history: collected from you and your use of the Services; disclosed to service providers, Business Customers for business rides, and insurers.
- Internet or other electronic network activity, such as app usage and diagnostic logs: collected from your device; disclosed to service providers.
- Geolocation data, including precise location: collected from your device; disclosed to other users during rides, parents and guardians on minor rides, Google Maps, insurers, emergency services, and government authorities when legally required.
- Audio, electronic, and visual information, such as profile photos, document images, chat messages, and ride recordings: collected from you and your device; disclosed to service providers, insurers, parents and guardians on minor rides, and government authorities when legally required.
- Professional or employment-related information, such as driver contract option, earnings, and screening status: collected from drivers and our background check provider; disclosed to service providers, insurers, and government authorities such as TNC regulators and the IRS.
- Sensitive personal information, such as Social Security number, driver's license number, account login credentials, precise geolocation, and background check results: collected from you, your device, and our background check provider; used only for permitted purposes; disclosed only to service providers that process it for us, insurers, and government authorities when legally required.
- Inferences: RYD4U does not create profiles or inferences about your preferences for marketing.
We retain each category for the periods described in Section 8.
Additional notices
California Shine the Light: RYD4U does not disclose personal information to third parties for their own direct marketing purposes. Nevada: RYD4U does not sell covered information as defined by Nevada law. Consumer health data: RYD4U does not collect consumer health data as defined by the Washington My Health My Data Act or similar laws, except accessibility settings you choose to provide, such as traveling with a service animal or a folding wheelchair, which we use only to provide your ride.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. If we make a material change, we will notify you at least 14 days before it takes effect by email, in-app message, or push notification, and where required by law we will ask for your consent. The "Last updated" date at the top shows when this Privacy Policy last changed.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us:
RYD4U, operated by Defender Nation, Inc.
2376 E Sooner Road, Blanchard, OK 73010
Email: [email protected]
Website: ryd4u.com
